AID CALL

THE BUTTON THAT CAN SAVE YOUR LIFE

An Aid-Call alarm button can save you in an emergency.

Press it to summon help 24 hours a day.

AGE CONCERN is the largest older persons charitable network in the country. With over 250,000 volunteers it is dedicated to promoting the well being of older people.

Aid-Call, the leading company in the field, actually introduced the concept of the personal Emergency Response Service, and has been supplying high quality service since 1980. In this time thousands of people throughout the British Isles have been helped to maintain independent lives in their own homes, secure in the knowledge that help is always to hand.

IMMEDIATE RESPONSE

At the press of a button, you can contact our Emergency Response Centre from anywhere in your home or garden. If you cannot talk to us do not worry: we will ensure someone is there quickly to provide whatever assistance you need.

THE NAME YOU CAN TRUST

Aid-Call provides an Emergency Response Service to thousands of people throughout the British Isles, including many charities, nursing and residential homes and Local Authorities. We will provide the service to anyone who feels they may benefit. There are no limitations.

PEACE OF MIND

Aid-Call's Button is the key to peace of mind for you and your family. It is very light in weight and can be worn around the neck as a pendant, on a wrist strap or clipped to your clothing. You can wear it at all times whether you are in the home or garden. Our most popular pendant is fully waterproof and can be worn in the bathroom. It even tells us when the battery is running low so we can send you a free replacement pendant. A back up battery automatically takes over to power the unit if there is an electricity failure and will also signal the Emergency Response Centre to let us know.

HOW IT WORKS

• Press the Button - The base unit will start to bleep - this means the system is activated.
• The base unit automatically dials through to our Emergency Response Centre.
• When the base unit stops bleeping one of our Operators will speak to you to find out how we can help. We always know who is calling us and our Operators have immediate access to your details.
• You can talk, or listen to the Operator through the base unit using the sensitive microphone and powerful loudspeaker - without the need to get to the telephone.
• We send the help you need and want. A neighbour to pop in, family to come round, the doctor to call or the emergency services alerted.

WHO RESPONDS?

When the alarm system is installed in your home, we ask you to nominate two or more people you want (these are typically family, friends or neighbours) to respond to your alarm call. We also take down medical details, the name of your doctor and next of kin. This information is treated as completely confidential. In the unlikely event your contacts are not available we will call the emergency services. We always monitor the situation once you have alerted us, until we know you are in safe hands.

NO OBLIGATION

Your local Advisor will be happy to call on you and show you how the Service works. Why not ask friends and family along so you can all see the benefits of our Service. We can install the equipment for you which only takes a few minutes and we always make sure you are familiar with its use. As you would expect there is absolutely no obligation.

STAY IN TOUCH

Accidental pressing of the button is quite common and we are always pleased to hear from you. In fact, it is best to press the button regularly at least once a month to reassure you that the system is always working properly. However most of the time we would know if there is a problem with the Aid-Call before you do and take any action necessary.

IS IT SUITABLE FOR ME?

We have customers from all age groups and different circumstances. Perhaps you live alone, have a disability, are in a rural area or just concerned about security. The Aid-Call system should work with all types of modern telephone or cable telephone network. If you are having this type of alarm installed and have a telephone that does NOT plug into a socket we can arrange for your equipment to be converted, normally free of charge.

CAN WE BOTH USE IT?

We can supply extra pendants for other members of your household to use.

NATIONALCOVERAGE

The Aid-Call system will work anywhere in the UK and Ireland. If you move, your unit can move with you. But don't forget to let us know.

OUR PROMISE TO YOU

The costs quoted are the costs you pay. This comprehensive service includes:- demonstration, installation, monitoring and maintenance.

There is no waiting list and our current record from enquiry to installation is just 39 minutes!!

Aid-Call operates an efficient, professional and friendly Response Service in line with BS 5979, the relevant British Standard.

There are no qualification criteria to fulfil. We do not expect our customers to fill in lengthy forms or undergo means testing.

There is no sales pressure. Aid-Call is wholly owned by AGE CONCERN, one of the most respected National Charities.

Aid-Call's profit goes to fund the work in the community of AGE CONCERN.

THE NEXT STEP

For a FREE demonstration without obligation and payment options please telephone AGE CONCERN ESSEX (TRADING) LIMITED on Chelmsford (01245) 264499, write to us at 112 Springfield Road, Chelmsford, Essex, CM2 6LF, or e-mail trading@ageconcernessex.co.uk.

Visitor number